Account and Data Deletion
Developer: GeniAi Apps
This page explains how to request deletion of your account and associated data for the following applications published by GeniAi Apps:
- Friends & Family Tracking App
- Women 360
- VexaPlay
How to request deletion
Option 1: In the app
Open the app, go to Settings and use the account deletion option, where available.
Option 2: By email
- Send an email to team@geniai.tech
- Use the subject: Account and Data Deletion: [App Name]
- Include the email address or phone number linked to your account.
- Do not send passwords or payment-card details.
We may ask for proportionate information to verify that the account belongs to you before processing the request.
What is deleted
When your request is processed, we delete the personal information linked to your account, including:
- Account and profile information (name, email, phone number, profile picture)
- Location data and location-sharing history
- Group, invitation and sharing information
- Content you uploaded to our services
- Support communications linked to your account
What may be retained
Some information may be kept where retention is required or permitted for legal, security, fraud-prevention, accounting or dispute-resolution purposes. Where this applies, we will tell you what is kept and why.
Backup copies may remain until removed through the normal backup-retention cycle.
Please note
- Uninstalling an app does not delete your account.
- Deleting your account does not cancel a subscription. Cancel subscriptions through Google Play or the App Store.
- Information you already shared with other people, or files you exported or saved to your device, is not removed by account deletion.
Contact
For questions about deletion or your data, email team@geniai.tech.
Full Privacy Policy: https://geniai.tech/privacy-policy